How do I handle closing for renovations?

If renovating, set a temporary closure date spanning the expected construction period. Post updates with renovation details and projected reopening date. Add photos of the construction progress.

How do I manage seasonal closures?

For seasonal closures like a ski shop in summer, mark annual closing and opening dates on your GMB listing under “Hours.” Post seasonal closure reminders on social media when shutdown approaches.

What if I close for an emergency like a storm or plumbing issue?

For unplanned emergency closures, mark closed on GMB as soon as possible. Post updates across channels explaining the issue and estimated reopening date. Update frequently with resolution progress.

How should I communicate a special event closure?

If closing for a special private event, post the details on social media so customers know what’s happening. On GMB, use the “Closed for a private event” closure reason and set an end date.

What if Google suspends me after reopening from a long closure?

If suspended, fill out the GMB listing reinstatement form explaining you've reopened. Respond to reviews and post updates confirming you're open for business. If still suspended after 1 week, contact GMB support.